At Move On Store, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop from our website.

Information We Collect

When you use our website, we may collect:

Your name, phone number, and email address
Shipping and billing address
Payment information (securely processed by trusted payment gateways)
Order details and customer support communications

How We Use Your Information

Your information is used to:

Process and deliver your orders
Provide customer support and order updates
Improve our website, products, and services
Send offers or updates (only if you choose to receive them)

Data Protection

Move On Store takes strict security measures to protect your personal data. We do not sell, trade, or rent your personal information to third parties. Information is shared only with trusted partners such as payment processors and delivery services for order fulfillment.

Cookies

Our website may use cookies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings.

Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data
Opt out of promotional communications

For any privacy-related concerns, please contact us through our customer support.

7-Day Replacement Policy

At Move On Store, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we offer a 7-day replacement policy from the date of delivery.

Eligibility for Replacement

You are eligible for a replacement if:

The product is damaged or defective
You received the wrong product
The issue is reported within 7 days of delivery

Conditions

The product must be unused and in original packaging
All tags, labels, and accessories must be intact
Order invoice or proof of purchase is required

Non-Eligible Items

Replacement will not be provided for:

Damage caused by misuse or improper handling
Normal wear and tear
Items marked as non-returnable or final sale

Replacement Process

Contact Move On Store customer support within 7 days of delivery
Provide your order ID and clear images/videos of the issue
Once approved, a replacement will be shipped

Replacement delivery time may vary depending on product availability and location.

If you want, I can:

support@moveonstore.com
Pakistan
Convert replacement policy to refund or return
customer will pay one side shipping charges